What is the refund/return policy for Custom-Made outfits?
We don't offer return/refund since the process is very transparent & the clients themselves choose every small detail. If the client, for some reason, is dissatisfied with the initial process of sketch and fabric sampling, they can cancel their order and we will refund their deposit. Cancellations are not applicable once the order is confirmed.
What is the refund/return policy for Ready to Wear outfits?
We don't offer return/refund. Cancellations are not applicable once the order is confirmed.
Who is responsible for customs/duties levied?
Customer is responsible for any customs/duties levied by the local authorities.